At Scentop (operated by Hunan Heyu Technology Co., Ltd.), we respect your privacy and are committed to protecting the personal data you share with us. This policy explains how we collect, use, and safeguard your information when you visit our website or inquire about our scenting solutions.
1. Information We Collect
We collect information that helps us provide a better service to you, including:
Contact Data: Name, email address, phone number, and company name when you send an inquiry or subscribe to our newsletter.
Usage Data: IP address, browser type, and how you interact with our site (via cookies) to improve website performance.
2. How We Use Your Information
We use the data collected to:
Respond to your inquiries and provide wholesale quotes.
Process and ship your orders.
Send occasional technical updates or news about our new scent machines (you can opt-out anytime).
Improve our website’s user experience.
3. Data Security
We implement industry-standard security measures to protect your data from unauthorized access. Your personal information is never sold to third parties. We only share data with trusted partners (like shipping carriers) necessary to fulfill your requests.
4. Cookies
Our website uses cookies to analyze traffic and remember your preferences. You can choose to disable cookies through your browser settings, though some features of the site may not function perfectly as a result.
5. Your Rights
You have the right to access, correct, or delete your personal information at any time. If you would like to make a request, please contact us at contact@scentopdiffuser.com.
6. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices. We encourage you to review this page regularly.
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